Retail Audit

In short, the retail audit role is all about running ‘cleaner, safer, more profitable pubs’. At the end of each visit, the auditor develops an action plan with the pub which supports the pub team to deliver excellence in all areas.

The retail auditors visit each of our pubs to support the company objective of running clean, safe, profitable businesses. They assess how effective our pubs’ controls are, in relation to stock management, cash control, health & safety and food safety, as well as ensuring that we adhere to all relevant legislation.

The auditors also help with pub managers’ training, delivering stock management training and compliance and systems courses, as well as a food safety course for all kitchen managers attending our catering academy – part of our award-winning training programme. They also assist with all new pub and hotel openings, by visiting the site on the opening day to ensure that the pub is ready to trade. A support day is also completed at any pub with a newly appointed pub manager.

All of the retail auditors complete the advanced health & safety and food safety qualifications with the Chartered Institute of Environmental Health. Several of the department members have completed additional training with the Institute of Internal Auditors, as well as completing the J D Wetherspoon Diploma in Licensed Retail Management.

Our senior retail audit manager’s story

I joined J D Wetherspoon in 1998 as an auditor, having worked previously in retail. I am now responsible for the day-to-day management of the retail audit team. Key activities undertaken by retail audit include the reconciliation of stock and cash, in the pub estate, along with a comprehensive review of the pubs’ food hygiene and health & safety management. The company’s culture is fantastic, always recognising results and achievements. This is one of the main reasons why we have so many managers who have progressed through the ranks.